How to solve the problem when the gas meter shows the valve is closed?

Gas meter function

1、Gas volume accumulation: Real-time calculation of the total gas consumption and remaining gas fee (or remaining gas volume).

2. Gas shut-off and valve closing protection: When the valve is used abnormally due to improper operation, external illegal interference, damage, etc., the valve will automatically close and cut off the gas source.

3. Power off and valve closing: When the battery voltage is too low or the battery is removed, the valve automatically closes and cuts off the gas source. When the power is normal, the valve opens and restores normal gas supply.

Gas meter valve shutoff reasons

1. Gas meter arrears: If a gas meter is arrears, it will automatically shut off the gas supply, indicating a closed state.

Solution:

IC card meter users can bring their IC card to a business office or a nearby deposit machine to deposit their gas. Once home, insert the IC card into the meter to open the valve. Smart gas meter users can top up their gas balance through the official WeChat account, customer service locations, or online payment platforms.

2. Prolonged gas inactivity

When gas is not used for an extended period, the gas meter will automatically shut off to prevent accidental gas leaks and protect the property of gas users.

3. Gas meter malfunction

If the gas meter itself is faulty, please contact a professional technician at the gas company.